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UNF Mobile Ticket Guide

ACCESSING YOUR TICKETS FOR ADMISSION

  1. SELECT ‘SIGN IN’ AT THE TOP RIGHT HAND CORNER.
  2. REGISTER YOUR ACCOUNT USING THE EMAIL ADDRESS ASSOCIATED WITH YOUR TICKETS.
  3. ONCE YOU ARE LOGGED IN, YOU’LL SEE YOUR NAME AT THE TOP RIGHT HAND CORNER. SELECT YOUR NAME THEN ‘TICKETS’ TO VIEW YOUR SEASON TICKETS.
  4. YOU WILL BE TAKEN TO YOUR MAIN TICKET PAGE. ONCE YOU ARE ON THIS PAGE, YOU WILL HAVE THE OPTION TO VIEW YOUR BARCODE, SAVE THE TICKETS TO YOUR GOOGLE/APPLE WALLET, OR TRANSFER YOUR TICKETS.

ACCESSING YOUR BARCODE

TO VIEW YOUR EVENT BARCODE, SELECT THE EVENT. YOUR BARCODE WILL THEN APPEAR AND BE READY FOR SCANNING. FOR SEASON TICKET HOLDERS, ALL EVENTS CAN BE ACCESSED USING A SINGLE BARCODE.

VIEWING YOUR EVENTS

TO VIEW YOUR UPCOMING EVENTS, SELECT "UPCOMING EVENTS" FROM THE BARCODE SCREEN TO SEE YOUR FULL SEASON SCHEDULE.

TRANSFERRING YOUR TICKETS

  1. TO START THE PROCESS OF TRANSFERRING A TICKET, SELECT THE ‘TRANSFER’ OPTION ON THE TICKET PAGE.
  2. SELECT THE SEAT TYPE YOU WOULD LIKE TO TRANSFER THEN ‘PROCEED.’
  3. THE SITE WILL GIVE YOU AN OPTION TO TRANSFER AN INDIVIDUAL EVENT OR SEASON TICKET. MAKE SURE YOU HAVE THE RIGHT OPTION SELECTED. FOR INDIVIDUAL EVENT, CHOOSE THE GAME(S).
  4. ENTER THE RECIPIENT’S EMAIL ADDRESS. AN EMAIL ADDRESS IS REQUIRED TO TRANSFER THE TICKETS. YOU CAN ADD A MOBILE PHONE NUMBER TO ALLOW THE PERSON TO BE NOTIFIED THROUGH TEXT AS WELL.
  5. ONCE THE TRANSFER IS COMPLETE, YOU WILL SEE THIS CONFIRMATION SCREEN.
  6. YOUR RECIPIENT WILL RECEIVE AN EMAIL AND/OR TEXT MESSAGE TO ACCEPT THEIR TICKETS.

CANCELLING A TICKET TRANSFER

TICKET TRANSFERS CANNOT BE CANCELLED THROUGH YOUR ACCOUNT. TO CANCEL A TICKET TRANSFER, PLEASE CONTACT THE UNF TICKET OFFICE AT 904-620-BIRD(2473) OR BY EMAILING OSPREYTICKETS@UNF.EDU.

ONCE A TRANSFER HAS BEEN ACCEPTED, IT CANNOT BE CANCELLED.